Frequently Asked Questions

How to create effective prompts?

Specify Your Object: Clearly identify what you want to include, such as 'package', 'bottles of whisky,' or any specific item.Describe Your Creation: Use descriptive phrases to convey your vision, such as 'harmonious colors,' 'light yellow and orange,' or 'mythology-inspired.'Select a Style: Choose the artistic style that best fits your vision, like 'Realistic', 'Digital Realistic', 'Anime', 'Oil Painting', 'Cyberpunk', 'Cartoon', or '3D'.Keep Trying: If you don't achieve the desired result with your first attempt, don't worry! Try again and generate a new artwork.

Some results seem weird, contain undesirable elements, or are illegal. What should I do?

This is a new and constantly evolving technology, which means that the results generated can be random and unintentional. If you encounter dissatisfied results, please click the “👎” button to let us know. Your feedback helps make GStory better!You are welcome to use the website while understanding the limitations and liabilities outlined in our Terms of Use and Privacy Policy. If you do not agree with these guidelines or any specific provision within them, you are not authorized to access or download any content from the site.

Can I use GStory’s features on my phone?

Yes, of course! You can open our GStory website on your phone or tablet and get the same great results as on your computer.

Is the payment process safe?

Yes. We offer a variety of secure and reliable payment methods, ensuring that your funds are safe and protected.

How do I request the erasure of my data?

If you would like to request the deletion of your personal information, you can do so easily.You can delete your personal data at any time by contacting our privacy team using the contact information provided in the applicable Privacy Policy. Alternatively, you can send a request directly from our website by scrolling to the bottom of the page and clicking on 'Contact Us.'

Do you share user’s personal data?

We do not rent, sell, or share your personal data with third parties. However, we may share information gathered through cookies, log files, and device identifiers with third-party organizations that provide automated data processing technology for our website. Please be aware that we do not control how these third parties manage or utilize their tracking technologies.

Can I save and share the results generated with GStory?

Absolutely! You can easily download generated images and videos to your device's gallery and share them on social media or with friends and family.However, please keep in mind that you are solely responsible for your use of GStory, including any sharing or distribution of your User Content. We do not guarantee the application's proper functioning and are not liable for any violations, such as infringement of third-party intellectual property rights.

Are images generated by GStory protected by copyright?

You can use User-Generated Content (UGC) for personal, non-commercial purposes at your own risk. GStory does not guarantee against infringement.Make sure that the original images you use are non-infringing. If the generated content closely resembles real people or involves minors, avoid sharing it publicly, as any infringement issues are your responsibility.

Are there opportunities for business or enterprise applications?

Certainly! GStory offers a range of opportunities for businesses and enterprises interested in image and video editing or text-to-image generation. Companies looking for a reliable, efficient, and cost-effective solution for high-quality content creation will find our platform invaluable.For more information on how GStory can improve your image and video editing capabilities, please contact our business development team through the Contact Support.

Can I use GStory’s features for free?

Absolutely! You can use all of GStory’s features, including the AI Image Generator, for free. Once you register, you'll receive free credits. If you need more credits, you can subscribe to a plan or purchase additional credits.

What are GStory credits?

Credits are a form of virtual currency used to access all the services offered by GStory.

What is the difference between the subscription plan and Pay as You Go option?

Credits from subscription packages will expire after your subscription ends, so use them before they go away.Credits purchased with the Pay as You Go option never expire, giving you the freedom to use them whenever you want!

What are the benefits of upgrading to subscription plan?

The main benefit of the subscription plan is getting credits at a discounted price, ensuring your business ideas flow effortlessly!

How many credits do I need to use a feature?

The number of credits required to use a feature varies depending on the specific service. For exact credit costs, please refer to the 'Pricing' section or the feature you're interested in within GStory.

How to unsubscribe?

You can cancel your subscription at any time. You'll still have access to your remaining credits until the end of your subscription period. Simply log into your payment account to complete the cancellation.

Can I request a refund?

Yes, you can request a refund within 30 calendar days of your payment. If approved, the refund will be processed and returned to your payment account within 7 business days.Please note that certain items are non-returnable, including official Rewards. used credits and sale items.For more details, please refer to our Refund Policy. If you have any further questions or need assistance, feel free to contact our customer support team!

Why do I need to pay to use GStory?

GStory leverages cutting-edge AI technology that requires a lot of computing power, which comes with associated costs. As technology evolves and these costs decrease, we are committed to making our services more accessible and affordable for everyone.

How to use Photo Background Changer & Video Background Changer?

First, import your photos & videos. Then, GStory will remove the original background for you to get clean foreground material. After obtaining the clean foreground, you can choose the background you need to give it a new look.

How to achieve a more satisfying background changing result?

You could try various backgrounds such as nature scenes, abstract patterns, or solid colors.

Are the files I upload saved on the server?

our files are not stored on our servers permanently. They are only kept for the brief period necessary to provide the functionality you need and are deleted shortly after. We adhere to the highest security standards and utilize advanced encryption technology to protect your data throughout the process.

Can anyone see the files I upload?

In accordance with our privacy policy, your files will be kept private and no one will have access to them. However, we may share your information with third-party service providers to assist us with various business activities. These activities include order fulfillment, advertising, payment processing, customer support, marketing communications, subscription services, research and analysis, and cloud computing infrastructure. Additionally, any permissions needed to use our services are clearly outlined in our Privacy Policy. If you have any questions regarding your privacy or related matters, please do not hesitate to contact our privacy team using the contact information provided in the policy details.

What should I be aware of before uploading input content?

The uploaded image or video must belong to you, or you must have the rights to use it in a manner that is technically permitted by the web. Additionally, the content should be legally and socially acceptable, without violating public order. It must not infringe on any third party's rights, including copyright and privacy rights. Using any copyrighted or trademarked material as input, or entering any other restricted data while using the web, is strictly prohibited. Please be aware that a range of prohibitions and restrictions apply to both Input and Output Content.